FAQ

We recommend replacing the filter every 6 months or after filtering 200 gallons of water to ensure optimal efficiency.

Our filters are compatible with certain models of GE, Whirlpool, Maytag, Amana, KitchenAid, and Jenn Air refrigerators. Please check compatibility before purchasing.

Some refrigerator models have filter replacement indicators, while for others, it is recommended to monitor based on time intervals or the amount of water used.

Yes, our filters are certified to reduce various contaminants commonly found in municipal water.

We recommend consulting water professionals, as the water quality from wells or groundwater can vary, and an individualized filtration approach may be necessary.

No, the filter should not be subjected to mechanical cleaning. Install a new filter according to the manufacturer's instructions.

We provide a warranty against quality and manufacturing defects on our filters. Please contact our customer support team for detailed information.

Yes, we accept returns and exchanges in accordance with our return policy. Contact our customer support team to initiate the return or exchange process.

Delivery time depends on your location and the selected shipping method. We strive to provide fast and reliable delivery to all our customers.

You can contact us via email or through the feedback form on the Contacts page. Our staff will be happy to assist you with any questions or issues.